Consumer Truth
Both landlords and renters each find themselves existing in a constant state of emergency, stressed about financial insecurity with a process that lacks transparency and control.
Product Truth
TheGuarantors mitigates the issue of risk for landlords while maintaining a sense of security for renters; instilling confidence and offering protection through holistic guarantee.
Pain Point
Assert credibility and mutual respect, in solving the needs of BOTH renters and landlords.
The website must convey the look, tone and feel of the category leader in the space.
The category tends to be renter or B2C centric and devoid of emotion.
Target Audience
Primary: Advocates for the Asset (Landlords, property managers, brokers, etc)
They are risk-averse about approving renters who do not fit the mold. They want the opportunity to increase occupancy rates and create more loyal, lease-renewing residents.
Secondary: Renters
Renters who struggle to quality whether due to low credit, no credit, or lack of US guarantor. They are seeking a less painful and more streamlined process with an opportunity to live in the homes they want.
Primary Action
Go beyond their skepticism and entrust The Guarantor's proprietary platform for all their rental protection, insurance and financial needs.
Key Message
The Guarantor's offers protection that does more than keep you safe: it sets you free of stress and risk.